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The following illustrates how a user enabled for Call Via Work can use the Skype for Business Server to make a call: UCWA is a service introduced in previous versions of Lync Server to enable connectivity with mobile and web clients, and is automatically installed on every Front End Server. The ability to add IM, application sharing, and file transfer to a Call Via Work call.Ĭall Via Work uses Unified Communications Web API (UCWA) as the back-to-back user agent (B2BUA) between the PBX system and your Skype for Business Server deployment, so that no computer-supported telecommunications application (CSTA) gateway is needed to connect Skype for Business Server with your PBX system. Presence, user search, and IM integration- for example, two Call Via Work users in an IM session can add audio to their session, with the audio provided through the PBX phones. In Skype for Business Server, this feature has been replaced with Call Via Work.Ĭall Via Work enables the following for PBX phone usersĬlick-to-call experience, with the audio provided through the PBX phone. In previous versions of Lync Server remote call control was a feature which enabled users to control their PBX phones with Lync Server. This enables a user with a PBX phone to include audio in their rich Skype for Business conversations.

The call is completed using the user's PBX phone. A user enabled for Call Via Work can click in Skype for Business to call another user, either within your deployment or an external user.

Planning for Call Via Work in Skype for Business Server, which enables integration between Skype for Business and your PBX phone system, so that users can use Skype for Business to control their PBX phones.Ĭall Via Work is a new feature in Skype for Business Server which enables you to integrate your Skype for Business solution with your existing PBX phone systems.